The Office of the Telecommunications Industry Ombudsman (TIO) released figures yesterday on the number of complaints about telecommunications providers -- with some undesired results for ISPs.
Telstra has lauded the Northern Territory government's decision to put to tender the AU$25 million Advanced Communication Strategy (ACS) contract for delivery of services to government departments.
Although Telstra has taken the plunge into Twitter, using the tool to monitor service outages and contact customers about support issues, major broadband rivals Optus, Internode and iiNet have no immediate plans to follow Telstra's lead.
Optus customers in Queensland are stranded in a communications desert, with a cable break at the Gold Coast wreaking havoc.
Australia's competition regulator late yesterday denied an application by Telstra to stop supplying Optus fixed line services within the SingTel subsidiary's cable network footprint.
If there's fibre running to the node down my street by the end of 2009, I'll eat my own shoes with mustard sauce.
Labor's policy of socialised broadband has certainly proved much harder than the party believed it would be back when it was in Opposition, but it is Telstra that stands to lose the most from the NBN - and that applies whether it loses the NBN contract or wins it.
Hillary Clinton's nine lives are not yet depleted and, despite allegations that her stubborn refusal to concede defeat earlier has fragmented her party, she fought her battle to the very end. By placing bets several ways, that battle may just turn into gold for her down the track. Has Optus taken a leaf out of Hillary's book?
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
There are times when the tone of Australia's broadband discussions makes me want to laugh, and others when it just makes me want to cry. The past week has been one of the latter, after two very different broadband-related stories made their way across my desk.
Since last November when iiNet very loudly launched its naked DSL product, "naked" has been on everybody's lips, and it seemed like everybody was in on it. Some, however have held out. This round-up of 13 ISPs looks into who's got it, who doesn't and who wants to.
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
Optus released a new VoIP package yesterday, designed to appeal to the small to medium business market in Australia.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
A look at some of the people and stands from CeBIT 2006.
Communications Minister Senator Helen Coonan yesterday defended Australia's national telecommunications regulatory regime.
With two batteries and a separate charger, the SGH-i780 could be a wise choice for the mobile professional, although it's a bit bulky and the screen is a touch small for some applications
Optus and Telstra have worked out issues around sending multi-media messages between the two networks.
A software fault that compromised users' ability to dial emergency numbers using a newly-released mobile telephone has prompted a major review of the standards phones are required to meet before being sold in Australia
Head spinning from all the cell phone acronyms and wireless tech jargon? Forget the Valium and chill out instead with our handy carrier technology chart. In seconds, you'll know what phones work with which networks and what it all means.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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