News (2)

  • NSW, Vic move on datacentres

    The NSW Government yesterday went to market with its plan to move its dozens of datacentres from over 30 agencies into two new efficient facilities by 2011, while Victoria said it would soon release a tender for whole-of-government needs.

  • Operations support industry to the rescue

    Once the domain of the deeply nerdy, operations support systems are moving out of the shadows. Analysts suggest that even as spending on network equipment slows, the OSS industry will continue to grow 5 percent to 15 percent this year.

Features and Case Studies (2)

  • Ten steps to CRM success

    The CRM approach involves capturing, managing and making use of all the information you have about your customers. This guide covers the steps required to achieve CRM success.

  • Paging made easy with CRM

    How many prospective customers are you managing? CommtechWireless has 30,000. CEO Nathan Buzza explains how this fast-growing wireless paging company keeps up.

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