News (15)

  • CBA CIO champions utility computing

    Commonwealth Bank chief information officer Michael Harte has flagged utility computing as the next frontier in the bank's battle to lower IT costs.

  • CommBank to kill silos

    The Commonwealth Bank plans to end a silo-based approach to IT that has seen the financial services giant's businesses act as up to six different customers when procuring products and services, chief executive Ralph Norris said.

  • CBA upgrades NetBank security

    Online banking customers of the Commonwealth Bank will have to answer personal identification questions before making some transactions, following a security upgrade to the service.

  • CBA customer service trails profit

    The Commonwealth Bank of Australia (CBA) has racked up a $2 billion half-year net profit but its customer service still isn't up to scratch.

  • NAB buy could create bigger IT shop

    National Australia Bank this morning said it was in discussions to buy the local arm of Dutch investment bank ABN AMRO, in a move that could enlarge NAB's IT support operation, already one of the largest in Australia.

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