Australia's central bank has criticised the nation's four largest commercial banks for shirking on investments in payment systems technology, resulting in a lack of innovation and neglect of systems like EFTPOS.
Australia's major banks will continue to pursue huge technology projects that will fuel local IT spending for the next few years despite the global financial crisis, according to a leading local analyst.
The Commonwealth Bank (CBA) has appointed an expert in open systems architecture, investment management software and systems development to its top technology post.
The Commonwealth Bank plans to end a silo-based approach to IT that has seen the financial services giant's businesses act as up to six different customers when procuring products and services, chief executive Ralph Norris said.
Who's logging on and what services are on offer when it comes to Internet banking? ZDNet Australia investigates Web banking services, and profiles Australia's leading e-banking providers.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
Australian banks are lagging well behind world standards when it comes to using customer relationship management (CRM) technologies, and recent attempts to use CRM as a cost-cutting exercise may be doomed to failure, according to industry experts.
Will Suncorp chief information officer Jeff Smith stick around if the bank's rapid decline in value due to the credit crisis lead to a fire sale of several of its key divisions?
Australians are continuing to turn to electronic banking channels despite excessive hype over security problems such as skimming and hacking, according to the Commonwealth Bank of Australia.
The information technology industry continues to suffer from growing pains associated with its immaturity relative to other aspects of business, a panel including some of Australia's leading chief information officers has concluded.
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