The Commonwealth Bank plans to end a silo-based approach to IT that has seen the financial services giant's businesses act as up to six different customers when procuring products and services, chief executive Ralph Norris said.
Who's logging on and what services are on offer when it comes to Internet banking? ZDNet Australia investigates Web banking services, and profiles Australia's leading e-banking providers.
The Commonwealth Bank will rationalise its data processing centres, mainframes and servers over the next few years as the bank improves efficiency and cut costs.
The Commonwealth Bank's rebuilding of its front-end customer management system was a complex technical undertaking, but one of the most important aspects of its successful deployment was paying close attention to interface design, according to its developers.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
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