News (33)

  • Battle of the labels: ERP II vs. ECM

    You know something's going on in IT when everyone is busy trying to label it. Gartner and AMR research are two research companies grappling with new terms to define the new frontiers of e-business technology.

  • Oracle fuses CRM with OpenSocial, BlackBerry

    Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.

  • Open source take-up booming in APAC

    Open source accounts for between 25 and 70 percent of all software in Australian, Chinese, Indian and Korean companies, according to a recent IDC survey.

  • Open source firms 'to be consumed by wave of consolidation'

    A wave of consolidation is sweeping the IT industry, and many open source business applications will be left behind when customers pare down their suppliers, an SAP executive predicted on Wednesday.

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

More News >

Features and Case Studies (17)

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

  • Australia: CRM leaders go head to head

    Pivotal's Helen Robinson and salesforce.com's Doug Farber debate on where the local customer relationship management business is headed.

  • Mapping Australia's CRM future

    CRM might be a staid topic but unlike the Latham-Howard "great debate", at least the chief executives of two leading software companies -- Intentia and PeopleSoft -- had some pertinent views to exchange.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • SAP's Geraldine McBride: Straight to the source

    SAP's managing director and CEO Geraldine McBride gives her take on the heated rivalry for top spot in the CRM world.

More Features and Case Studies >

Reviews (3)

  • New Office product to simplify forms

    Microsoft CEO Steve Ballmer is expected to unveil a new product intended to turn Office into a data-collection tool and boost sales of the desktop software.

  • Reviews news: A storage symphony

    "I wasn't looking, what did I miss?" We've all said it. Even the best of us. That's why ZDNet Australia has decided to let you in on what's happened during the week in new product releases.

  • Virtual stores

    Can virtualisation help you simplify your storage management? And when will it be ready?

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Blogs

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    Attending last weekend's BarCamp in Sydney, it was hard to escape the conclusion that a certain "dot-com bust" flavour had seeped into the kool aid previously being drunk by Australia's web 2.0 and early stage start-up sector.
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    Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
  • Array D'Ascenzo: Read p23 of security review
    Following yesterday's admission by the Australian Taxation Office that its courier had lost a CD containing the details of 3,000 self-managed super funds, it wants to review how it handles information. My suggestion: go back to the review completed in April.
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