Establishing a client-service mind-set within your IT organisation ultimately creates faithful buyers of your services, whether the client is external or internal.
For consultants who don't mind a little uncertainty and are willing to be creative in their contracts, ailing businesses may be good client prospects.
How do you show your work to future employers without violating confidentiality agreements with previous clients? What do you do if your type of work doesn’t lend itself to neat presentation? Here are some tips on creating an effective portfolio.
The target for Nokia's 2007 business mobility strategy isn't the BlackBerry -- it's the millions of inboxes and corporate foot soldiers ignored by the push e-mail revolution.
The majority of spam servers are physically located in Taiwan, according to CipherTrust.
Following a rash of Telstra customers reporting phishing attacks, the telco has issued advice on how to discern the real Telstra from fake ones -- but the advice it gives is more likely to help phishers than its customers.
If you're considering an upgrade to Entourage 2008, think again -- for some reason, Microsoft hasn't bothered to add some vital functions that are critical to making Apple Mac systems welcome on any Exchange network.
By allowing people both in and outside of companies to connect with each other, and share information over the network, the pace of business operations will escalate.
Informatica Australia managing director Laurie Newman is so sure the position of Chief Data Officer will be commonplace in five years, he's willing to bet you a million dollars.
In three years phishing has transformed from an unknown threat into a multi-million dollar industry; in the next stage of its evolution, phishers will avoid using spam and instead hijack small parts of 'trusted' Web sites in order to bypass anti-phishing tools.
Outlook has been copping some heat lately, largely for attracting virus writers, while Thunderbird has been getting all of the good press. Is it time to dump Outlook? We review the options.
Whether you are engaging a client on a solution proposal or simply kicking off your project exploration phase, clients are today deeply interested in ROI. Here's how to make that pay off for project managers.
One of Outlook's most useful features is the capability of providing you with free/busy information for everyone in your organisation. It appears to the user to be something that "just works.", however it's more complicated than that. Thankfully, Microsoft has improved free/busy handling in Outlook 2007 and Exchange 2007 with the new Availability Service.
Spam filters go a long way toward eliminating spam, but they can't get the whole job done. MailWasher can help stop the spam that traditional spam filters miss.
This guide is aimed at helping small and medium businesses manage their e-mail systems effectively.
Outlook has been copping some heat lately, largely for attracting virus writers, while Thunderbird has been getting all of the good press. We examine the two products, and other e-mail clients available today, so you can see if replacing Outlook really is an option.
In the first instalment of a two-part review on thin clients, we look at thin-client terminals.
It's hard to find a free e-mail client that can go toe to toe with Mozilla Thunderbird, now available as a version 1.0 release candidate.
As a tool for the e-mail-centric, the BlackBerry wins plenty of praise on its own merits and the addition of wireless modem functionality further sweetens the deal.
The market for collaborative applications has grown significantly with the introduction of Web-based solutions for gathering and sharing information within organisations. In this review, we look at two of the most popular commercial collaborative platforms.
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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