Cisco is set to announce one of its largest Internet telephony contracts to date.
Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
Vodafone Australia today took its first steps outside of the mobile world, announcing a new converged communications bundle designed to provide small businesses with their total communications needs.
A Canadian telecommunications company has sent Cisco Systems a letter of warning alleging the networking giant is stepping on its use of the iPhone brand.
Cairns City Council has embarked on a telecoms overhaul that will see more than 1,000 users switch to VoIP and could even lead to the adoption of dual-mode Wi-Fi/cellular phones and the deployment of public hotspots.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
Technology firms make their living advising customers how to reinvent their IT, but Dimension Data found a dose of its own medicine to be highly instructive. David Braue explains how.
A technical review conducted by the British government has found several security flaws in products that use VoIP and text messaging, including those from Microsoft and Cisco Systems.
Can Ned Hooper keep the magic of Cisco's acquisition machine alive? The executive discusses how he plans to maintain the success rate
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
Apple's iPhone hasn't even made it onto store shelves yet, but it already faces a growing number of rivals, from Cisco to Nokia and even Prada.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
The SPA2100 is a good quality VoIP ATA, and comes highly recommended, although we'd suggest shopping around for an unlocked unit.
This is a full-featured home or small business ADSL router that'll comfortably handle all your broadband needs, including Wi-Fi, VoIP and ADSL2+. But don't expect it to be an easy task to set up the advanced features.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
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