Enterprise-grade Voice over Internet Protocol (VoIP) hardware vendor ShoreTel formally opened its doors in Australia today, with at least one significant local customer win already under its belt.
Some might already be accustomed to buying their customer relationship management applications on-demand style, but the software-as-a-service delivery model could also be starting to make headway in network management circles.
The chief information officer (CIO) of health benefits provider Manchester Unity is riding the wave of two of the most prominent enterprise ICT trends in 2005 -- insourcing and Voice over Internet Protocol (VoIP).
The telco's bid to become an end-to-end telephony service provider remains on course, but how Optus combines its internal culture and identity with that of a debt-laden takeover target has emerged as a litmus test of its future.
Securing remote workstations once meant implementing a VPN. Increasing network threats require more protection, such as integrated VPNs that offer strong internal security controls.
Securing remote workstations once meant implementing a VPN. Increasing network threats require more protection, such as integrated VPNs that offer strong internal security controls.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
As network-centric security delivers better protection and lower costs, CIOs will abandon their current best-of-breed security strategy and seek out partners who can deliver the whole enchilada.
Voice over Internet Protocol, in some way, shape, or form, is a standard inclusion now with most business telephony systems. We review the latest offerings.
Businesses were abuzz about voice over Internet Protocol technology in 2003, announcing new deployments almost daily, but the reality is that the actual work is only just beginning.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Planet CNET: New ways to shop for mates and tuna fish
Shopping by mobile phone takes on a whole new meaning in Australia, Wi-Fi flies high over San Francisco, and g… Watch it now
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Dear Telstra: pack up your toys, go home
Footy Club switches to Single Business Communications Solution
Connect growing business demands using Next Dimension Working™
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Find out how to combine network connectivity with mobile broadband and IP telephony
At The Whiteboard Video Series
Click here to learn more about Microsoft Windows Server 2008 and Hyper-V technology.
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CXOs Unplugged - Real Business Insight
Phil Dobbie interviews business leaders to reveal their thoughts on various management challenges.
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Printer Superguide
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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