Government CIOs that dismiss open source software because of support issues, which is the case for the Australian Tax Office, Defence and Centrelink, simply do not understand the concept, according to Sun Microsystems.
The United Kingdom's Telegraph Media Group (TMG) is moving all of its 1,400 employees onto Google Apps following a successful trial of the technology.
Just weeks before the Gershon review of the government's $6 billion IT spending was delivered, the Department of Defence has quietly inked a massive five-year deal with IBM worth $268 million.
CSC has been awarded an outsourcing contract worth up to AU$21 million by West Australian electricity provider Western Power.
Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.
Sometimes companies create advertising campaigns that look and sound fantastic but on closer inspection are a real embarrassment -- and tech companies are often the worst offenders.
Following a rash of Telstra customers reporting phishing attacks, the telco has issued advice on how to discern the real Telstra from fake ones -- but the advice it gives is more likely to help phishers than its customers.
One minute it's tussling with the CFO about budgets, the next it's trying to counsel a team member who's struggling with a task--IT managers and CIOs are constantly balancing various tasks.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Keeping up with changing technologies means CIOs have to go through a mountain of information, and then decide which of it if any is useful to their company. ZDNet.com.au delves into how they do it.
JP Rangaswami, managing director at BT Design, talks about transformation and convergence at one of the worlds' largest telecommunication companies, and, his belief in Web 2.0 and the power of social networking. Rangaswami speaks with ZDNet's Dan Farber, sharing his visionary thoughts about the tech industry. And why he calls himself the managing director instead of chief information officer.
Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.
Only about 35 percent of large businesses plan to move up to the latest version of Microsoft's Office software next year, according to a new survey of chief information officers.
Getting a firewall to do what it promises--protect the network--doesn't begin with an equipment purchase and end with the plug-in. It starts with security assessment and continues with constant vigilance.
Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?
You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?
Can virtualisation help you simplify your storage management? And when will it be ready?
Apple drops iPhone NDA
A little more than six months after Apple initially offered its software development kit for the iPhone, the c… Watch it now
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