Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Web 2.0 is critical to the Anglican church if it is to keep up with today's youth, according to the Sydney diocese's CIO.
Since today’s corporate organisational charts don’t include positions for full-time censors, here’s a list of what not to say to corporate leadership and why.
Dimension Data has begun the search for a new CIO to join its ranks, but not to replace the current internal one.
Seek has recently appointed a new CIO, Carey Eaton, from inside its ranks, replacing long-standing CIO Tam Vu.
Recently I came across probably the most engaging speaker I've heard on the issues facing technology executives.
Ever been frustrated by calls from a vendor sales rep spruiking a technology that's obviously not relevant to your operations? Bartercard chief information officer Jason Van is.
Welcome to Reality Check -- the blog that demystifies Web 2.0 and what it means to your organisation.
Banks obviously have an interest in making consumers feel safe. They are there to protect the customers' money. They want customers to use their online services, too, because the channel offers a lower cost per transaction than a branch. But giving away free security software to make customers feel safe is probably doing more harm than good.
If Australia is going to take information security seriously, we need more people like the ATO's CIO, Bill Gibson.
Since today’s corporate organisational charts don’t include positions for full-time censors, here’s a list of what not to say to corporate leadership and why.
Google's recently launched web browser, Chrome, will have to overcome a number of major obstacles before it can break the business ubiquity of Internet Explorer and counter the rise of Firefox.
Most of Australia's major banks are just beginning massive IT projects which will see them refresh their core banking systems. But as HSBC's Australian CIO Brenton Hush tells ZDNet.com.au, the global bank's local operation is already ahead.
How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.
Keeping up with changing technologies means CIOs have to go through a mountain of information, and then decide which of it if any is useful to their company. ZDNet.com.au delves into how they do it.
Cesare Tizi, ZDNet Australia CIO of the Year 2007, says that using a server for multiple tasks on different operating systems not only reduces datacentre clutter, it makes deploying new applications easier -- and also has "green benefits".
ZDNet Australia CIO of the Year 2007 Cesare Tizi says Windows Vista is big, requires lots of CPU horsepower and it will be a long time before companies will be able to justify moving to Microsoft's new operating system.
Malware for Apple iPhones are yet to be discovered, but F-Secure's senior security specialist, Patrik Runald reckons they are almost certain to appear in the near future.
Even if you follow the security advice of your bank, banking trojans can undermine efforts to prevent information falling into the wrong hands when customers do their banking online, says F-Secure's senior security specialist, Patrik Runald.
Despite improvements to the security of Symbian's third edition of its operating system, the Series 60, spyware still poses a major threat to mobile phone security, says F-Secure's senior security specialist, Patrik Runald.
Intel CIO Stacy Smith sits down with ZDNet Editor in Chief Dan Farber in a Face to Face interview to share his challenge of saving money while increasing performance. Wireless technology, he says, will be outfitted for nontraditional spaces such as construction sites and hospitals.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?
Why do it vendors insist on creating catchy phrases to sum up their products? Is it to further confuse us, or are they really trying to help?
Can virtualisation help you simplify your storage management? And when will it be ready?
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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