Ten years of outsourcing have left the South Australian government with a shortage in skilled technology workers and at "the mercy of the market", according to the man behind its AU$250 million infrastructure procurement program.
Initiatives designed to teach small local IT providers how to engage with the South Australian government have been described as nothing more than pre-election sweeteners.
Westpac has given itself until 31 March 2009 to come up with a technology integration strategy for St George and hopes to commence systems integration by September next year.
Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.
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