CIOs get top marks when it comes to driving innovation in a company, but come on short on developing new business strategies, according to recent IDC research.
Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Chief information officers face "significant change" in what is expected from them over the next three years, as businesses demand more from IT.
The Federal government and patent agency IP Australia have launched a new open, online database featuring almost 20 years' worth of the country's patent application records, in a bid to make it easier for inventors to check if someone else has already had their light bulb moment.
The new wave of government CIOs is business and relationship focussed, with IT knowledge being pushed into the background, according to analyst firm Gartner.
Commonwealth Bank CIO Michael Harte this week publicly pondered popular Web technologies most IT managers must be looking at and asking "how can these make/save me money?"
Vendor surveys coincidentally always seem to bring up results that say "you need to buy our product".
Simon Jennings talks about the success of the Oxfam water bucket and the group's unusual catalogue which sells everything from camels to desks.
Intel CIO Stacy Smith sits down with ZDNet Editor in Chief Dan Farber in a Face to Face interview to share his challenge of saving money while increasing performance. Wireless technology, he says, will be outfitted for nontraditional spaces such as construction sites and hospitals.
Sometimes you just must have the latest technology, and swallow the associated risks of being the first to use it. We talk to Australian companies that couldn't wait.
There's a surprising amount of creativity being uncovered in Australian IT departments as CIOs and IT managers look for new ways to solve recurring problems.
Dell CIO Randy Mott, in a speech at LinuxWorld, called for IT organisations to better prepare for the future and not be satisfied with maintaining the status quo.
Simon Jennings talks about the success of the Oxfam water bucket and the group's unusual catalogue which sells everything from camels to desks.
Suncorp CIO Jeff Smith talks about what the company's most innovative project has been in recent times.
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave technology, which gives users the ability to send and receive money from anywhere.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.
Intel CIO Stacy Smith sits down with ZDNet Editor in Chief Dan Farber in a Face to Face interview to share his challenge of saving money while increasing performance. Wireless technology, he says, will be outfitted for nontraditional spaces such as construction sites and hospitals.
The GPS system originated as a military application; its business uses now have CIOs interested. How can it can help your business with tracking applications?
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Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?
Everyone thinks that tape is a dull topic, until they lose some essential data and everyone comes screaming for backups. Technology & Business gets the low down on tape storage offerings and directions.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
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