One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
AMP's chief information officer has been promoted to enjoy a direct reporting line to the chief executive officer, the financial services heavyweight announced today.
Aviva Australia CIO Sharam Hekmat is not one to rush into things without his eyes wide open. He tells Renai LeMay why a large HP outsourcing contract was split into several chunks and the reasons for bringing some services in-house.
Australian businesses need to make IT leaders part of the executive team to drive business strategy, according to one leading CIO.
CIOs of top Australian organisations spilled the beans to ZDNet.com.au on what they think of the 3G iPhone, and whether they will let the device, launched early this morning, into their enterprise.
The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.
One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
Australian businesses need to make IT leaders part of the executive team to drive business strategy, according to one leading CIO.
We have all heard the phrase "IT needs to align with the business" but what does it actually mean, and how are businesses achieving it?
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
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