Observers predict that Hewlett-Packard's acquisition of global outsourcer EDS for US$13.9 billion this week will bring a boost to the Australian integrated services market, but also warn the new Australian entity that its rivals will try to take advantage of the transition here.
The Australian Tax Office is preparing to put the last and largest of its IT outsourcing contracts centralised computing up for grabs, worth around AU$160 million per year. This is EDS's last chance to retain work with the ATO and possibly its first bid since its proposed acquisition by HP.
Australian Tax Office CIO Bill Gibson believes that with the days of one-vendor-fits-all type outsourcing now over, long-running rivals will be forced to enter marriages of convenience if they are to get a share of the government dollar.
The Australian Tax Office is today briefing would-be suppliers on what it expects from those hoping to bag the end-user computing component of its AU$1 billion infrastructure outsourcing deals.
Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
Sometimes companies create advertising campaigns that look and sound fantastic but on closer inspection are a real embarrassment -- and tech companies are often the worst offenders.
ANZ CIO Peter Dalton thinks the bank may have an answer to improve retention of key IT staff -- send them to other companies.
Siebel Systems will announce today in the US that the first company to complete installation of its latest customer relationship management system is IT services giant Electronic Data Systems.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
ZDNet Australia meets with Michael Harte, CIO of the Commonwealth Bank to find out his views on security and sourcing (both out- and open-).
In this CIO Vision Series interview, Wybrow explains how he fosters a culture of innovation against a backdrop of IT consolidation and outsourcing across Vodafone's mobile communications empire and 4,000-strong global IT workforce.
Achieving a dream career often exacts a personal toll. As one CIO relates, the trade-off for attaining a longtime goal of becoming a CIO meant dealing with unrealistic challenges and unrelenting travel--a price he was unwilling to pay.
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