Australian Customs' CIO, Murray Harrison, says service level agreements (SLAs) don't work in outsourcing arrangements and when vendors use the term "innovation", their suggestions generally works against the interests of the customer.
A huge push towards security has seen Australian enterprises looking at firewalls beyond the perimeter, according to a leading security analyst.
Frustrated with the combined costs of lost productivity, virus cleanups, and e-mail monitoring, it’s very likely that many companies may soon be taking a "just say no" approach toward employee requests for Internet access.
Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?
Software vendors keep telling us that Web services are the answer. But what is the question? ZDNet Australia explores the state of Web services today.
Some high-profile IT disasters have made boards of directors highly sensitive to risky IT rollouts. We look at how IT affects the bottom line, and how CIOs can progress with IT projects while avoiding disastrous implementations.
A huge push towards security has seen Australian enterprises looking at firewalls beyond the perimeter, according to a leading security analyst.
Organisations face a host of security concerns driven by the power of technology and the vulnerabilities inherent in its use. IT pros have to be vigilant about all these issues, from system penetration threats to hardware portability to employee turnover.
Frustrated with the combined costs of lost productivity, virus cleanups, and e-mail monitoring, it’s very likely that many companies may soon be taking a "just say no" approach toward employee requests for Internet access.
Wireless LANs are increasingly being viewed as a cost-effective option for enterprises. ZDNet Australia takes a look at some tips and analysis to help CIOs make the right decision.
Few managers consider it a sexy area, but well-planned storage systems are critical to the functioning of businesses of all sizes. How has storage technology evolved and how can you plan the right system at the right price?
Chasing Ballmer in Sydney
Where's Ballmer? In this video, ZDNet.com.au journalist Liam Tung chases Steve Ballmer around the stree… Watch it now
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