When the New Zealand Automotive Association (NZAA) call centre turned into the weatherman and traffic reporter for many of its members, the company's CIO decided it was time to let their operators take some more important calls.
Telstra chief executive Sol Trujillo said the abrupt resignation of chief information officer Fiona Balfour will "not at all" delay the telco's massive internal IT transformation program.
From an IT management perspective, Microsoft's new relationship with networking vendor Nortel is troubling.
A nationwide search has begun to find a CIO to head up a two-year project working with indigenous communities across Australia.
Commander announced today that it had won a major tender with electrical transmission network Transgrid to redesign its power outage system.
The multi-billion dollar merger of local insurers Suncorp and Promina has raised some interest (to put it mildly) within the Australian community, as such things are wont to do.
I wonder whether you've noticed an increase in the number of CIO networking groups of late?
Welcome to Reality Check -- the blog that demystifies Web 2.0 and what it means to your organisation.
Following a rash of Telstra customers reporting phishing attacks, the telco has issued advice on how to discern the real Telstra from fake ones -- but the advice it gives is more likely to help phishers than its customers.
The world of IT security is in chaos, with CSOs seemingly on the front lines of a full scale global cyberwar being fought out by government hackers, botnet-controlling criminal gangs and compromised Web sites. Can we ever hope to keep networks safe in such an environment?
Workloads rarely diminish when staffs get smaller, and that leads to burnout. Avoid this scenario with stronger communication and making sure employees aren't overwhelmed. The effort will also avert future hire costs and can improve productivity.
The average annual salary of an Australian IT professional is currently $82,507, according to an extensive survey of the sector recently conducted by ZDNet.com.au.
Australian Customs CIO Murray Harrison dislikes SLAs and runs away if a vendor talks to him about innovation. In this interview, he also explains why getting excited about gadgets can be dangerous and talks about how Customs' outsourcing strategy has evolved.
Australian Department of Defence CIO Greg Farr spoke to ZDNet.com.au about how the organisation's networks are kept secure and why virtualisation and green issues are high on the agenda.
Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.
Lorie Buckingham, CIO of telecom solutions provider Avaya, talks about the promise of unified communications for its more than one million business customers around the world. She also discusses her passion for technology and strategy for integrating innovative communication technologies.
Microsoft chairman Bill Gates reflects on Unified Communications software.
Ex-Communications Minister Helen Coonan took on the then Labor communications spokesperson Stephen Conroy in a spirited debate that aired live on Sky News and ZDNet Australia days before the general election. For those that missed it, here is the complete debate.
In this CIO Vision Series interview, Wybrow explains how he fosters a culture of innovation against a backdrop of IT consolidation and outsourcing across Vodafone's mobile communications empire and 4,000-strong global IT workforce.
Getting a firewall to do what it promises--protect the network--doesn't begin with an equipment purchase and end with the plug-in. It starts with security assessment and continues with constant vigilance.
With chip makers chomping at the bit to update systems to create a 64-bit world, CIOs need to ask the tough question, "why?" This article provides compelling arguments for the switch.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
The GPS system originated as a military application; its business uses now have CIOs interested. How can it can help your business with tracking applications?
Can virtualisation help you simplify your storage management? And when will it be ready?
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Industry-leading performance and availability by HP and Intel
Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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