New South Wales has signed new whole-of-government telephony deals with Telstra, Optus, AAPT and Macquarie Telecom as part of the state's attempt to cut down its annual AU$260 million telecommunications spend.
Health insurer Manchester Unity has reaped "enormous" savings through insourcing its call centre and moving the entire organisation to a Voice over Internet Protocol (VoIP) telephony system.
St George Bank chief information officer John Loebenstein will retire at the end of June this year, with the bank restructuring its technology division in his wake.
The NSW Department of Corrective Services will force its current chief information officer, Wayne Ruckley, to re-apply for his position if he wants to keep it.
The Australian Bureau of Statistics (ABS) is slowly converging its voice and data networks under the guidance of its new chief information officer, with some staff already using Voice over Internet Protocol (VoIP) telephony and a further pilot planned for the organisation's Queensland office.
The multi-billion dollar merger of local insurers Suncorp and Promina has raised some interest (to put it mildly) within the Australian community, as such things are wont to do.
With a star-studded employment history including a stint as the chief information officer of Telstra, Jeff Smith is one of Australia's top-flight technology executives.
Whatever happens in the election, government departments at both state and federal levels are facing major changes to how they build and manage their IT infrastructure. Is the answer shared services, an increased focus on SOA, enhanced Web delivery -- or just telling everyone in your department to get a clue?
Accountancy group PKF Australia has started migrating its 800 or so users from IBM's Lotus Notes collaboration platform to rival Microsoft's Exchange infrastructure.
Emily Richmond-Jones discusses CSC's internal IP telephony project, Oracle to SAP migrations, as well as her vision for bringing more women into the IT industry.
A big part of technology marketing is based upon pure hyperbole because the industry is selling science, and science happens to be -- for many people -- a nebulous topic.
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