News (12)

  • Keeping a cool head

    Aviva Australia CIO Sharam Hekmat is not one to rush into things without his eyes wide open. He tells Renai LeMay why a large HP outsourcing contract was split into several chunks and the reasons for bringing some services in-house.

  • ING nabs IBM staffer for projects

    ING Australia has selected David Connaughton, a former IBM business process specialist, as its head of strategy and project management.

  • HP silent on India helpdesk outsource allegation

    Hewlett-Packard today declined to comment when asked whether the company plans to outsource the jobs of an estimated 500 staff working in its support and service operation located in Rhodes, Sydney, offshore.

  • Offshoring by any other name

    Offshoring has hurtled back into the news recently amid moves in the corporate world to deaden its emotional impact through the use of business-speak.

  • Software services rules of the road

    Critical success of ASP projects is due to careful preparation and an understanding of the ASP as an extension of his department, not a replacement for it. Learn how DaimlerChrysler applied these rules.

Features and Case Studies (4)

  • RailCorp on track with IT

    Will chief information officer Vicki Coleman's plans to transform RailCorp's information and commmunications technology help the ailing NSW railway system's improvement drive?

  • Nine Network: In-house ICT 'significantly' cheaper

    The Nine Network's chief information officer believes his expert internal staff are better at delivering cost-effective ICT services compared to offshored or outsourced consultants.

  • Qantas' flight to change

    Qantas chief information officer Fiona Balfour is no sit-on-her-hands time-server.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

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