News (3)

  • ERP: Carving a new niche

    After so many large enterprises were burned by ERP investments gone wrong, can the second generation of ERP software find new markets and stay relevant in today’s changing business landscape?

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

Features and Case Studies (4)

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Australia's affair with mainframes

    Leading Australian companies HCF, ANZ Bank, Westpac and St George share their ups and downs with the mighty mainframe in this special report.

  • We are CRM, you will be integrated

    One of the great challenges of implementing customer relationship management is getting CRM to work together with your existing systems. What is the best approach for connecting CRM?

  • Banking on brain power

    The secret to edging out the competition is dicovering where your organisation's knowledge lies, and managing it effectively. ZDNet Australia investigates.

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