Tags: chief, cio, financial services, process

News (17)

• Use FUD to talk risk and security: CIO

  Chief information officers must use vendor-style FUD tactics to pressure boards and senior management to properly resource and prioritise operational risk management, a veteran CIO claims.

• CBA employs virtualisation to aid consolidation

  The Commonwealth Bank will rationalise its data processing centres, mainframes and servers over the next few years as the bank improves efficiency and cut costs.

• Keeping a cool head

  Aviva Australia CIO Sharam Hekmat is not one to rush into things without his eyes wide open. He tells Renai LeMay why a large HP outsourcing contract was split into several chunks and the reasons for bringing some services in-house.

• IT still struggles with growing pains: CIOs

  The information technology industry continues to suffer from growing pains associated with its immaturity relative to other aspects of business, a panel including some of Australia's leading chief information officers has concluded.

• Businesses unprepared for IT disasters

  Most businesses are very concerned about business continuity, but two-thirds lack a reliable plan to ensure their business can survive the worst.

Features and Case Studies (11)

• Suncorp CIO Jeff Smith: Q&A

• Offshoring: How far, how deep?

  The question on the lips of most CIOs is no longer whether to send work offshore. It's a question of how much to send.

• Charles Schwab: Gideon Sasson, CIO

  Gideon Sasson, the CIO of financial services giant Charles Schwab, talks to ZDNet.com editor-in-chief Dan Farber about mistakes the company made during the dot com bust, and says innovation used to start with technology, but now IT is more closely aligned with the business. Below are excerpts from the video interview.

• BPO: Save money or fix your processes?

  Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

• IT still struggles with growing pains: CIOs

  The information technology industry continues to suffer from growing pains associated with its immaturity relative to other aspects of business, a panel including some of Australia's leading chief information officers has concluded.

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