News (27)

  • Gartner: tread carefully as IM doors swing open

    Analyst group Gartner has warned its customers to take extra security precautions as companies such as IBM and Microsoft begin allowing federated access to both corporate and public instant messaging services.

  • Collaboration: Real time, real value?

    An exponentially increasing volume of traffic is forcing companies to consider new technologies as they seek to collaborate across time, space and cultural boundaries.

  • MS and IBM get caring and sharing

    Both IBM/Lotus and Microsoft recently released new versions of their groupware suites--Notes/Domino and Exchange--with an emphasis on collaboration. We take them both through their paces.

  • Businesses embrace Instant Messaging

    There was a time when instant messaging (IM) was used mainly by teens plotting shopping mall rendezvous and by late-night AOL chatters seeking anonymity, but IM isn't just for kids anymore. The technology has broadened its reach in the past year and has popped up in the workplace.

  • The slow evolution of instant messaging

    Q&A Reuters' head of collaboration services explains why instant messaging's future is more about cooperation than competition.

Features and Case Studies (10)

  • Collaboration: Real time, real value?

    An exponentially increasing volume of traffic is forcing companies to consider new technologies as they seek to collaborate across time, space and cultural boundaries.

  • MS and IBM get caring and sharing

    Both IBM/Lotus and Microsoft recently released new versions of their groupware suites--Notes/Domino and Exchange--with an emphasis on collaboration. We take them both through their paces.

  • MS and IBM get caring and sharing

    Both IBM/Lotus and Microsoft have recently released new versions of their groupware suites--Notes/Domino and Exchange--with an emphasis on collaboration. We take them both through their paces.

  • The slow evolution of instant messaging

    Q&A Reuters' head of collaboration services explains why instant messaging's future is more about cooperation than competition.

  • Facing the new IM issue

    Though many of the security issues inherent in using IM applications are being solved with new technologies, IT leaders now have to worry about a new headache: interoperability concerns.

Reviews (4)

  • MS and IBM get caring and sharing

    Both IBM/Lotus and Microsoft have recently released new versions of their groupware suites--Notes/Domino and Exchange--with an emphasis on collaboration. We take them both through their paces.

  • Instant messaging for business: 3 packages tested

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • Microsoft to launch corporate IM

    Microsoft is expected to unveil a new instant messaging service aimed at corporate customers, jump-starting belated efforts by the software giant to tap a fast-growing, new market for the hugely popular technology.

  • IM still not secure

    The safest way to exchange instant messages (IMs) is to stay within the enterprise, but in most cases the IM cat is already out of the bag, and security staff are playing catch up.

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