News (59)

  • Shutting of MSN chat rooms may open up IM

    In announcing it would shutter free chat rooms, Microsoft highlighted problems with spammers and pornographers. But analysts said there may be benefits for the software giant, which is trying to shunt customers to paid services across its network.

  • MSN releases new version of IM

    Microsoft on Thursday launched a new version of its instant chat software MSN Messenger, which offers parental controls and other features only for paid subscribers of MSN 8.

  • Outage dumps Microsoft MSN users

    Microsoft has restored its MSN Web sites and services that were inaccessible on the weekend and left many users unable to access game, Web-based e-mail, chat and search features, among others.

  • MSN Messenger goes dark

    Microsoft's Instant Messenger service went down early Monday in the United States, affecting up to 75 million people worldwide who sign on to the service to chat with friends and co-workers.

  • Will Google say hello to IM?

    Google watchers abuzz about the search darling's new desktop tool are already betting on its next product: instant chat.

Features and Case Studies (19)

  • Study tattles on workplace IM

    Instant messaging is still used mostly for personal chitchat in offices, according to a new survey.

  • How to stop SPIM abuse

    Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.

  • First Take: Yahoo Messenger 7.0 (beta)

    Yahoo's next IM app lets you make free voice calls and leave voicemail, and it adds search and antispam tools.

  • IM: From fad to big business and beyond

    Instant Messaging is a phenomenon which evolved from kids chatting to corporate execs dealing with members of the board. But where to now?

  • IM: beyond text messaging

    Instant messaging is often characterised as a frivolous application used mostly by home users. But its business use has increased dramatically in the past year, thanks to a plethora of IM features beyond text messaging.

Reviews (26)

  • MSN Messenger 6.2

    Intrusive registration process and fee-based add-ons keep us from warming up to this instant messenger.

  • IM invasion: 4 chat apps compared

    We take a look at four top chat apps, all of them free, and weigh the relative merits of each.

  • Trillian Pro

    Consolidate all of your chat buddies into Trillian Pro 2.012. Perfect for students and office workers alike.

  • MSN Messenger goes dark

    Microsoft's Instant Messenger service went down early Monday, affecting up to 75 million people worldwide who sign on to the service to chat with friends and co- workers.

  • MSN Messenger upgrade blocks Trillian

    Microsoft is forcing people to upgrade to newer versions of its instant messenger application and is shutting its doors to third-party IM products such as Trillian.

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