Banks are fighting to keep their call centres free from criminals that pose as -- or become -- call centre staff in order to steal customer details.
Microsoft has laid the blame for half of all Windows crashes on third-party code.
JP Morgan Chase on Monday announced a seven-year, $5 billion outsourcing deal with IBM.
Scare stories might be good for business but who really benefits?
Government continues to shun colossal outsourcing contracts in favour of selective sourcing, while businesses display growing confidence in software-as-a-service -- however sustained skills shortages have plagued deployments, sparking interest in offshore options.
We look at five organisations that took different approaches to satisfying a common business requirement: to improve the management of corporate information. We hear from Jetstar, Family Court, SHFA, Count Wealth and MBF.
The open-source movement has already rewritten the rules for how software is licensed and used. Now the computer services market is changing to keep up.
Managed security service providers are gaining momentum in Australia. Can outsourcing security secure your company?
So you've done the math and decided there may be a good business case for Linux after all. Just make sure you don't dive into the world of open source without fastening the rope securely to the bridge.
The corporate Web site is gone and a hacker has made off with the database. The company's reputation is at stake. What crisis management tactics should be employed?
Intrusion detection appears to have hit the bottom of its hype cycle with a particularly loud thud. Is there value beyond the hot air, and how can you make it work productively?
Can virtualisation help you simplify your storage management? And when will it be ready?
Palm announced on Thursday that it is acquiring the technology assets and intellectual property of software maker Be for US$11 million in stock, in a move aimed at strengthening its operating system to compete against Microsoft.
The Internet is in the process of taking over our lives, so if you aren't connected, maybe it is time you were.
Visa CIO touts new transaction technologies
Michael Dreyer, CIO of Visa, expresses what innovation means to him in different areas, such as their PayWave … Watch it now
Industry-leading performance and availability by HP and Intel
Driving Business Growth Through Enterprise IT Management
Australian Govt funds IT start-ups
Google should come clean on datacentres
US shows what OPEL could have been
Achieve continuous availability with high performance NonStop blade technology
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Superguide: Printers -- all you need to know
Looking to buy a printer? Our superguide rates the latest printers and shines a light into the industry.
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Storage and server superguide
Over the last decade the art of maintaining the datacentre of a large organisation has evolved into an art form.
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