The Australian Taxation Office's (ATO) decision to forgo offshore software development in its Change Program was based on risk and working practices rather than cost or data security, according to second commissioner Greg Farr.
The Australian Taxation Office has ruled out any short-term changes to its deployment of a Siebel platform following news this week Oracle was moving to acquire the customer relationship management vendor in a deal worth AU$7.6 billion.
The Australian Taxation Office has kicked off its initial rollout of Siebel customer relationship management software to contact centre staff ahead of a more wide-ranging deployment scheduled for next year.
The Australian Taxation Office is rationalising its decision-making process as it gears up for a new stage of its AU$450 million, four-year change program.
An excessive risk profile and lack of resources has prompted the Australian Taxation Office to extend its AU$400-AU$450 million change program from three to four years.
The Australian Taxation Office (ATO) may have opted against a recent proposal to offshore, but it still seems the writing is on the wall following May's federal budget.
The Australian Taxation Office has ruled out any short-term changes to its deployment of a Siebel platform following news this week Oracle was moving to acquire the customer relationship management vendor in a deal worth AU$7.6 billion.
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