News (10)

  • ATO nears final phase of Change Program

    Australian Taxation Office (ATO) second commissioner Greg Farr said his staff are performing the equivalent of one regular Siebel implementation per week as they keep a case management system deployment on track.

  • DIAC CIO: IT wages nearly forced us to 'down tools'

    A recent AU$25 million lifeline to the Department of Immigration and Citizenship (DIAC) last month saved its AU$496 million tech overhaul from tanking, according to DIAC CIO Bob Correll.

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • CSC sneaks into Immigration's tech revamp

    A lack of available Siebel skills on the part of its prime contractor IBM has prompted the Immigration Department to hand AU$6.7 million of work to rival vendor CSC.

  • IBM plans Web-based desktop software

    IBM on Monday announced new software intended to take on Microsoft in the market for desktop business applications.

Features and Case Studies (2)

  • J D Edwards' Ian Hodge: Straight to the source

    What sets J D Edwards apart from the likes of Siebel and PeopleSoft? We speak with Ian Hodge, managing director Australia/New Zealand, about the future of business software and services.

  • CRM Special: Remember the customer

    Customer relationship management is supposedly a simple concept--but it has become vitally important in the current economic downturn.

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