We look at which product can help improve customer satisfaction.
Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.
CRM packages are everywhere these days. Which one is right for your organisation?
Sure you know how many PCs are on your network, but can you say for sure how many have out-of-date licenses or pirated software?
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
The Office of the Federal Workplace Ombudsman announced yesterday that it will be lodging an investigation into the dismissal of 600 staff at telco Commander as part of its turnaround plan released this week.
Australian Taxation Office officials have opted for homegrown software development to keep the Change Program on track, and have all but ruled out offshore labour.
Australian Taxation Office (ATO) second commissioner Greg Farr said his staff are performing the equivalent of one regular Siebel implementation per week as they keep a case management system deployment on track.
There’s no doubt that brash young tech talent can drive you crazy, not only because they always seem to be in your hair but also because you instinctively feel a little threatened by someone who challenges your ideas. But, if you have to manage through it; here's how.
Security breaches that can be traced back to the actions of one individual are not the fault of one "stupid" employee but rather a failure to educate and engage the whole workforce around the importance of good security practice, according to a leading academic.
Without consensus on labour issues, the eventual winner of the NBN may end up as little more than a lame duck and a cashed-up symbol of the conflict between the desire for progress and the lack of mechanisms to deliver it.
There’s no doubt that brash young tech talent can drive you crazy, not only because they always seem to be in your hair but also because you instinctively feel a little threatened by someone who challenges your ideas. But, if you have to manage through it; here's how.
Business changes can disrupt your carefully constructed plans. Learn how to maintain your portfolio by working with your business partners to manage those changes and reprioritise.
New technologies have changed just about every aspect of workplace culture. But how long can we go on with these changes without close examination of their overall effect?
There are some security practices every worker should be aware of. ZDNet Australia offers an easy step-by-step guide to make educating your employees easy.
Despite a changing of the guard in several influential departments and offices in the past 2-years (Health, Transport, Emergency Services, Police, Premier's, Public Works, and QGCIO, to name a few), the true identity of ICT influence in Queensland government still rests with the agency CIOs.
CES 2009: Microsoft previews Windows 7
At the Consumer Electronics Show in Las Vegas, Microsoft CEO Steve Ballmer opens the show with a look at the f… Watch it now
64-bit Windows: It's time to get serious
IE patch: Microsoft's eight days of hell
Fowl play foiled, Telstra's fairy tale is over
Top 10 Desktops
The votes are in: check out the Top 10 desktops for this month.
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Bootstrappr
From boom to bust, from unconference to BarCamp and beyond, Renai LeMay tracks the fortunes of Australia's startup community.
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