We look at which product can help improve customer satisfaction.
Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.
Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.
Looking for firewall solutions? We review nine options to suit your corporate needs.
Suffering from blackouts, brownouts, or sags? How about bushfires, floods, or cyclones? Then maybe you need a UPS. We review six UPS appliances.
The Australian Taxation Office has confirmed its Siebel-based case management system hit a significant performance snag in the four days leading up to the Easter long weekend.
ACT Government service provider InTACT is due to leap up the list of Australia's biggest ICT users with the addition of the capital's Department of Education and Training to its client list.
The federal Department of Finance and Administration will upgrade the functionality of its online tendering system to comply with new requirements in the United States/Australia Free Trade Agreement. But the upgrade may be more of a 'want' than a 'need' for the department.
Australian government bodies' information security and business continuity management controls include several deficiencies, with outsourcing contracts the source of many problems, a new report claims.
The AU$465 million project to help remote Australia join the information age is nearing its completion. ZDNet Australia analyses the Networking the Nation program and uncovers its successes and shortcomings.
Say what you will about Senator Stephen Conroy, but he is clearly not a man afraid of confrontation. Well, he'd better not be, because by killing off the OPEL WiMax project he has just set himself up for a battle with Telstra of Biblical proportions or a big meal of crow washed down with a $4.7 billion gift to SingTel Optus.
Australian telecoms is increasingly resembling the US during Prohibition, with Telstra as Al Capone and the ACCC as Eliot Ness.
If there was ever evidence that the stoush over broadband had gotten personal, it came when Telstra's sour-grapes mentality led it to sue Helen Coonan, personally, for claimed procedural flaws in the OPEL contract.
Technology is a catalyst for business change, but that change doesn't always sit well with departments that have their own sovereignty to look after. David Braue asks whether IT can be centralised and distributed at the same time.
Ahead of the election, with promises for nationwide broadband networks and digital revolutions in schools, the ICT industry could hope the government was on their side. But now the glamour of a sparkling new government has worn off, how ICT-friendly is the Rudd government really?
Bill Gibson, CIO of the Australian Tax office, spoke to ZDNet.com.au about why he doesn't completely trust open source software; how the ATO handles security and why competing vendors will have to learn to work together.
The sheer size and breadth of Centrelink's operations has always meant project management there is a Herculean effort. Taking a new approach to its people and project scheduling has improved the situation dramatically -- but change hasn't been easy.
The Department of Families, Community Services and Indigenous Affairs (FaCSIA) is no stranger to electronic record keeping, but in 2002 it realised that some of its most crucial information might soon become inaccessible.
CES 2009: Microsoft previews Windows 7
At the Consumer Electronics Show in Las Vegas, Microsoft CEO Steve Ballmer opens the show with a look at the f… Watch it now
64-bit Windows: It's time to get serious
IE patch: Microsoft's eight days of hell
Fowl play foiled, Telstra's fairy tale is over
Top 10 Desktops
The votes are in: check out the Top 10 desktops for this month.
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Bootstrappr
From boom to bust, from unconference to BarCamp and beyond, Renai LeMay tracks the fortunes of Australia's startup community.
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