We look at which product can help improve customer satisfaction.
Collaboration, records management, and workflow are just some of the features in current electronic document management software. We examine your options.
CRM packages are everywhere these days. Which one is right for your organisation?
Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.
Sure you know how many PCs are on your network, but can you say for sure how many have out-of-date licenses or pirated software?
The Office of the Federal Workplace Ombudsman announced yesterday that it will be lodging an investigation into the dismissal of 600 staff at telco Commander as part of its turnaround plan released this week.
The federal government has advertised for a whole-of-government chief information officer (CIO), kick-starting a process delayed by the election, Ministerial shifts and agency restructuring.
Corporate collapses and highly publicised financial mismanagement has been making headlines in 2002. But do issues about corporate governance affect the way Australian CIOs and IT managers make decisions?
Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?
IT professionals are gambling with the security of systems, and doing it with the odds against them stacked higher than they can imagine, according to IT security expert Peter Neumann.
The inference that Soul, AAPT and TransACT were Dead Telcos Walking long before their withdrawals were announced makes me wonder whether Terria has always been, God help us all, just as flimsy a proposition as Telstra has made it out to be.
There is no technology skills crisis ... yet, according to a senior government technology official.
If there's one jurisdiction that can claim to have learned from harsh experience in outsourcing, it's South Australia. Here's hoping others are paying close attention to how it applies those lessons.
Business changes can disrupt your carefully constructed plans. Learn how to maintain your portfolio by working with your business partners to manage those changes and reprioritise.
Corporate collapses and highly publicised financial mismanagement has been making headlines in 2002. But do issues about corporate governance affect the way Australian CIOs and IT managers make decisions?
ILM is the future of storage (or so we're told). But what is it? How do you get it? The details may still be a bit sketchy but that doesn't necessarily mean you can afford to put considerations to the side.
Can storage management in the future be as easy as setting a few policies and flicking a switch? We look at the steps needed to get there. Additional reading: Seven steps to data warehouse development
Companies are increasingly adhering to ITIL standards. Just how can ITIL offer real benefits to your business and provide you with better IT service?
CES 2009: Microsoft previews Windows 7
At the Consumer Electronics Show in Las Vegas, Microsoft CEO Steve Ballmer opens the show with a look at the f… Watch it now
64-bit Windows: It's time to get serious
IE patch: Microsoft's eight days of hell
Fowl play foiled, Telstra's fairy tale is over
Top 10 Desktops
The votes are in: check out the Top 10 desktops for this month.
Click here for more.
Bootstrappr
From boom to bust, from unconference to BarCamp and beyond, Renai LeMay tracks the fortunes of Australia's startup community.
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Broadband speedtest
How fast is your Internet connection?
Calculate the speed here.