Australian enterprise customers of PC heavyweight Dell will be among those served by a new support centre to open in Penang, Malaysia.
As Dell continues to battle shrinking growth in PC and server sales, the PC giant is revamping its support offering.
After a long-announced transition, 30 June marks the end of an era at Microsoft that of Windows XP.
The long wait is almost over for Microsoft's Hyper-V virtualisation software for Windows Server 2008 -- it has reached the feature-complete release-candidate stage placing it in limbo between beta-stage development and a final release.
Lenovo Group has hired a former Dell executive as senior vice president of its global supply chain, the sixth Dell executive it has tapped in the past month.
Dell admits it has "learnt its lesson" after being forced to drop its Indian call centre last year following customer complaints about the quality of service.
Enterprise technology users may still be getting used to Indian accents for many of their support queries, but PC giant Dell believes many of its customers would be better served by Malaysia.
Stan James has purchased EMC storage networking technology through Dell, to better serve customers in its shops, online and through call centres.
Dell and Microsoft have launched a joint development project to improve the management of Dell servers with Microsoft software.
Reversing a recent slide in satisfaction rankings among its business customers, Dell beat out Hewlett-Packard and IBM in a measure that's closely watched for potential insights into future PC sales trends.
Dell claims its Vostro 410 is an energy efficient, high performance PC for small businesses. While Dell's efficiency claims seem to be hot air, the 410 is a sleek, zippy and good value PC.
The Dell Vostro range, which comes in both notebook and desktop form factors, is designed for the small business market. We found the Vostro 1510 to have good performance for a mid-range notebook but performance comes at the expense of battery life.
The Dell Vostro 1400 notebook is the latest in a range aimed at small business. It's powerful, classy and comes with an attractive price tag.
If you're in the market for a portable, the 1.78kg Dell XPS with its HDMI port and slot-loading DVD is both stylish and a pleasure to use.
In this round-up for small and medium businesses, we feature notebooks in several price bands -- and varying bells and whistles -- ranging from a little over AU$1,500 to just under AU$4,000 for business users who require high performance.
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