Centrelink is to begin a 16-month rollout of service management software that will eventually see staff help desk queries consolidated and automated under one system.
The first retail sales of Windows 7 will take place in New Zealand and Australia on 22 October, Microsoft confirmed this week.
As Microsoft launches Windows 7 in Australia, major federal welfare agency Centrelink is planning to migrate to the new operating system by mid next year. Will other companies follow its example, or will Microsoft see the same lack of interest for Windows 7 as it did for Vista?
National Australia Bank (NAB) is testing Windows 7 to assess its viability for an upgrade from Windows XP, which it finished migrating to last year.
Opinions are mixed amongst Australian chief information officers, partners and analysts on whether Oracle's plans to buy Sun Microsystems will end up with a positive or negative result.
Macs are banned from many government departments because there aren't any 'approved' applications to encrypt them. So why doesn't Apple CEO Steve Jobs do something about it?
Five Aussie businesses take us behind the scenes during the early set-up phase of their tech companies.
Welfare agency Centrelink has started recruiting for two senior IT executives to bolster its technology management team in its national office in Canberra.
There appears to be no doubt that Windows 7 will be significantly more popular in Australia than Vista was, a reality that will help Microsoft entrench its wider software portfolio even further into the enterprise.
Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.
Whatever happens in the election, government departments at both state and federal levels are facing major changes to how they build and manage their IT infrastructure. Is the answer shared services, an increased focus on SOA, enhanced Web delivery -- or just telling everyone in your department to get a clue?
These days, the question is not whether you can use Linux, but where you can best use it. Is there more to Linux than Apache and file and print serving? ZDNet Australia investigates.
Do you Google Wave?
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Thunderbird 3 is finally here, after a gestation period measured in
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Copenhagen lessons on green IT
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