Centrelink will save $131.3 million over four years by scanning documents instead of keeping them in hard copy, according to the government's mid-year and economic fiscal outlook released yesterday.
Welfare agency Centrelink has flagged plans to overhaul the way it procures a raft of ICT services, consolidating two separate panel contracts into one overarching deal with between 10 and 15 vendors.
Welfare agency Centrelink has implemented a voice recognition system from vendor Nuance to make its internal IT support hotline more efficient and effective.
Welfare agency Centrelink has praised early test versions of Microsoft's upcoming Windows 7 operating system, saying they show a jump in quality over the much-maligned Windows Vista.
The Australians Customs and Border Protection Service this week said at this stage it had no plans to upgrade its extensive Windows Vista desktop fleet to Microsoft's incoming operating system Windows 7.
If ever there's been a prelude to a government agency cutting ties with a red-faced service provider, Joe Hockey's veiled rant about Cybertrust was probably it.
Macs are banned from many government departments because there aren't any 'approved' applications to encrypt them. So why doesn't Apple CEO Steve Jobs do something about it?
Informatica Australia managing director Laurie Newman is so sure the position of Chief Data Officer will be commonplace in five years, he's willing to bet you a million dollars.
Coming up with a business case for a data mining strategy might be a tricky business but if it generated AU$118 million in additional revenue, then it would probably be something of a no-brainer.
How do four of Australia's largest government agencies protect their networks from attackers? To find out, ZDNet.com.au went to Canberra and spoke to the CIOs of Customs, Centrelink, Defence and the Australian Tax Office.
Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.
Whatever happens in the election, government departments at both state and federal levels are facing major changes to how they build and manage their IT infrastructure. Is the answer shared services, an increased focus on SOA, enhanced Web delivery -- or just telling everyone in your department to get a clue?
The sheer size and breadth of Centrelink's operations has always meant project management there is a Herculean effort. Taking a new approach to its people and project scheduling has improved the situation dramatically -- but change hasn't been easy.
The Department of Families, Community Services and Indigenous Affairs (FaCSIA) is no stranger to electronic record keeping, but in 2002 it realised that some of its most crucial information might soon become inaccessible.
Government CIOs from the Australian Tax Office, Customs, Defence and Centrelink, talk security.
Australian government CIOs from Customs, Defence, the ATO and Centrelink talk security. This video contains the highlights followed by individual interviews with the CIOs.
Centrelink CIO John Wadeson talks security.
Despite the small number of IBM workers involved in the upcoming strike, their walking off work could have a dire effect on many of IBM's customers, including Westpac, Qantas, Customs and Centrelink, according to the Australian Services Union.
Centrelink, Australia's welfare payment organisation, deals with millions of transactions and billions of dollars every week. CIO John Wadeson recently spoke to ZDNet.com.au about the challenges of running one of the country's largest IT infrastructures.
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The long-awaited separation of Telstra
Google open-sources JavaScript tools
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