News (12)

  • Case Study: GSM fraud

    'Bill Gates' is probably the greatest fraudster to hit cellular phone services according to analysts, pointing to the fact that people are still using any old name to sign up for mobile services. In Australia, GSM fraud is shaping up as a AU$100 million problem per annum.

  • Melissa manhunt creates precedent

    The use of tracking technology to apprehend David L. Smith, the programmer charged with authoring the Melissa virus, may have created a dangerous precedent for electronic privacy, according to legal experts.

  • Portals: opening new doors to business

    If they're done right, portals can provide financial returns and less tangible benefits. How can you get the best results and how do you measure your success?

  • Two quick job search tips

    The past few years have forced even the most experienced IT professionals to get back to basics when looking for the next engagement or a new job. These two examples show what's worked recently for a resume and cover letter service.

  • Succeeding in integration: Part two

    Nothing succeeds like other people's success if you can learn from their experiences, that is.

Features and Case Studies (20)

  • Fone Zone's PowerPoint hangup pays off

    Most businesses see PowerPoint as the be-all and end-all when it comes to distributing information. As David Braue finds, however, Fone Zone's willingness to look further has paid many benefits.

  • Backup headaches eased at Genesis Energy

    On any list of businesses that can't afford downtime or system failure, power companies have to be close to the top. So when New Zealand electricity and gas generator and retailer Genesis Energy experienced a series of flaws in its backup and recovery systems, it had to act.

  • Data migration tough but essential for government dept

    The Department of Families, Community Services and Indigenous Affairs (FaCSIA) is no stranger to electronic record keeping, but in 2002 it realised that some of its most crucial information might soon become inaccessible.

  • Centrelink lays off old project management ideas

    The sheer size and breadth of Centrelink's operations has always meant project management there is a Herculean effort. Taking a new approach to its people and project scheduling has improved the situation dramatically -- but change hasn't been easy.

  • Sutherland's paperless vision comes good

    If all goes to plan, Australia's fourth-largest local council will kick the paper habit once and for all. Getting to that point, however, has been less about cold turkey than about gentle weaning, says Sutherland Shire Council's Chris Fripp.

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