News (14)

  • Customs gets new CIO

    Border control agency the Australian Customs Service has selected Michael Grantham as its interim CIO to lead its IT department in the wake of the departure of Murray Harrison.

  • Auditor slams Customs' IT management

    The federal government's official auditor has slammed the Australian Customs Service for the disastrous implementation of its Cargo Management Re-engineering project, pointing the finger at bad IT management.

  • Customs pays up for IT bungle

    The Australian Customs Service will shell out just under AU$500,000 in compensation claims from the botched introduction of a new IT system late last year, with more than AU$8 million worth of other claims hanging in the balance.

  • Report blames Customs for cargo pile-up

    Inadequate testing and training were two main factors in the Australian Customs Service's botched Integrated Cargo System (ICS) implementation late last year, an independent review has found.

  • Customs unveils IT outsourcing plans

    The Australian Customs Service (EDS) has issued long-awaited tenders for outsourcing of a range of information technology functions as an AU$550 million deal with Electronic Data Systems (EDS) draws to a close.

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