IT training comes in many forms, from formal instructor-led classroom sessions to coworker-taught brown-bag lunches, and each has distinct advantages and disadvantages. Find out which one might be right for your help desk.
Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
A couple of years ago, the clock struck midnight on the IT industry and computer geeks, who had been hailed as heroes, turned back into being, well, just geeks again.
With the tech industry in a slump, many IT pros are beginning to think that the value of certifications has passed. But columnist Erik Eckel says there's never been a better time to pursue certification.
Local ICT companies have raised concerns around Sir Peter Gershon's recommendation, released last week, that federal government agencies should cut IT contractor levels by 50 per cent over the next two years.
It comes at no surprise to learn that HR people use IT certifications to choose between candidates when hiring, but in some organisations it can also inhibit career advancement.
The more I think about the issues surrounding the under-representation of women in IT, the further I get from finding a solution. Overanalysis is a real drag. And that's why this year I'm going to be blogging direct from the FITT lunch.
IT training comes in many forms, from formal instructor-led classroom sessions to coworker-taught brown-bag lunches, and each has distinct advantages and disadvantages. Find out which one might be right for your help desk.
Is Web-based training the answer to high staff turnover in the call centre industry? Examine why one company believes this to be the case.
A couple of years ago, the clock struck midnight on the IT industry and computer geeks, who had been hailed as heroes, turned back into being, well, just geeks again.
With the tech industry in a slump, many IT pros are beginning to think that the value of certifications has passed. But columnist Erik Eckel says there's never been a better time to pursue certification.
Making a job change can be a life-altering decision, often requiring considerable courage and a leap of faith -- but it's easier if you're convinced that it's the right thing to do. Here is a list of factors that helped guide one IT professional's decision.
Does your company's human resource management functions need to be automated? We look at what you need to consider, and three packages to help you do it.
"What is intelligence?" The answer for now is, we don't know. But that hasn't stopped researchers from designing systems that act independently of human beings, learn from experience, and make decisions.
Scott Charney's carreer has taken him from prosecutor in Bronx County to vice chairman of the President's Critical Infrastructure Protection Board. Now he's literally looking for trouble as Microsoft's chief security strategist.
Do you Google Wave?
If you want attention online, then mention that you have a couple of Google Wave invites to giveaway and watch… Watch it now
Thunderbird 3 takes flight
Thunderbird 3 is finally here, after a gestation period measured in
years. The latest version of Mozilla's fr… Watch it now
Google Chrome beta for Mac
It's not fully baked yet, but Google Chrome for Mac reaches a major milestone with the release of an official … Watch it now
How do you build a smarter planet?
Having problems with complex data center? Simplify your data center now.
Conroy explains his magic filter
Copenhagen lessons on green IT
Welcome to National Censorship Day
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