The US telecoms giant AT&T has claimed that, without investment, the Internet's current network architecture will reach the limits of its capacity by 2010.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
Interest in Voice over Internet Protocol technology has reached fever pitch amongst Australian businesses, an Optus survey claims, but competing research by Pacific Internet suggests otherwise.
Pacific Internet has started selling a Voice over Internet Protocol (VoIP), going against research the telco recently released showing its small to medium business (SMB) target market was primarily not interested in the technology.
Australian companies are showing a lot of interest in Voice over IP, yet not many projects are underway. We profile the companies that are ahead of the pack.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
Voice over IP has reached some major milestones in 2008 in both the enterprise and consumer ends of the market but how long can traditional telcos continue to fight against this disruptive technology?
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
When discussing voice over Internet Protocol, network capacity becomes more a measure of how many simultaneous calls the network can process. This article looks at what you should consider during the VoIP capacity planning process.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
ShoreTel's ShoreGear-120 is a VoIP system aimed primarily at medium- to large-sized businesses ranging from 50 users upwards and offers an impressive and versatile solution with the only major gripe being the big hit to capacity when using analog phones.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
The broadband business -- plans, peaks, and penalties -- can be confusing to say the least. We line up some of Australia's best.
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