Health agency Medicare Australia has recently started trialling a call centre solution based on internet protocol (IP) telephony that allows calls to be routed to regional offices during peak periods.
It will take more than a whoppingly huge stadium to host tens of thousands of party insiders, journalists, and bloggers who began arriving in Denver this weekend for the US Democratic convention.
The company's ProCurve division has released a core switching product which it hopes will make a dent in Cisco's market share.
The datacentre is the first and most obvious place the IT industry has looked at in addressing its overzealous consumption of power. But is the industry's hungriest power user capable of "going green"?
Central Queensland University (CQU) is well advanced in its plans to adopt Microsoft's new Vista operating system, which is due by the end of this year.
As we embark on a new year, the industry hype-machine is slowly warming up to sell us new technologies that will make our jobs easier in 2007. Rest assured though that some problems will remain, like spam.
Non-profit organisations are keen to take advantage of emerging technologies such as social networking for fundraising and software as a service for administration, but a lack of perceived support options is keeping them away from open source software and focused on traditional providers such as Microsoft.
Cisco's Nick Watson discusses 802.11n, the battle with Microsoft in unified communications, and security issues with Unified Communications Manager.
During the holiday season, snow isn't the only thing analysts shovel. With that in mind, senior analyst at the Enterprise Strategy Group, Jon Oltsik, takes a look forward on networking technology and related industry trends in 2008.
With US cellular operator Sprint Nextel and WiMax provider Clearwire suspending their partnership to build a new nationwide wireless network using WiMax, the future looks precarious for the much-hyped technology that was supposed to revolutionise the mobile Web.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
The Linksys One NSS4100 is a well-built storage appliance with good cross-platform file sharing facilities, and works best when deployed in Linksys One environments.
In this special report, we review six archival options in the market.
We've been hearing for a long time about storage over IP, particularly with the iSCSI protocol. We take a look at the technology, its applications, and the devices you can use.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Microsoft slams Google on privacy
Google's approach to privacy is a decade behind Microsoft, the Redmond software giant's chief privacy strategi… Watch it now
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