Cairns City Council has embarked on a telecoms overhaul that will see more than 1,000 users switch to VoIP and could even lead to the adoption of dual-mode Wi-Fi/cellular phones and the deployment of public hotspots.
The world's largest IT and communications vendors are divided in the way they intend to offer unified communications.
Cisco Systems has released a security patch to fix vulnerabilities in a number of its products that are at risk of a denial of service attack.
Cisco is expected to announce a unified communications suite for very small businesses, called Smart Business Communications Systems (SBCS), on Tuesday at its Worldwide Partner Summit in Las Vegas.
Construction heavyweight Leighton Contractors deployed a 500-seat unified communications solution to selected Sydney employees last month.
Cisco's Nick Watson discusses 802.11n, the battle with Microsoft in unified communications, and security issues with Unified Communications Manager.
It was around nine years since strong-armed government departments began to realise willy-nilly outsourcing wasn't, perhaps, the best idea. However, with contracts signed and staff already migrated, there was little to do but ride out the storm. In this special report, we look at the Victoria Police and the South West Alliance of Rural Hospitals' approach to managed services.
One of Australia's largest adopters of VMware's ESX Server -- Australia-based international law firm Mallesons Stephen Jaques -- recovered every last dollar spent on the system three months before the rollout was even complete.
There's been a lot of talk about network convergence, the idea that data, voice and video traffic will one day travel over a single network. In this special report, we look at how Mount Erin Secondary College is tackling convergence and IP telephony goals at footy club the West Coast Eagles.
Software-based phones are coming to the fore as big changes come to the way people make calls.
If you're thinking about voice over IP, we take a look at the steps involved in getting it set up and what's on offer from four major vendors.
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