National Australia Bank is confident that it has the tools it needs to leapfrog rivals by adopting three-factor authentication, adding an extra means of security to the normal two factors most Australian banks offer customers to secure their transactions.
A massive failure of the triple-zero system to handle phone calls on the day of Victoria's Black Saturday bushfires was due to the technical shortcomings among the state's emergency services, the Bushfires Royal Commission has heard.
Avon and Somerset Police in the UK have turned to YouTube to shame timewasters for tying up a line where delays can cost lives.
The Australian Taxation Office (ATO) is trying to fix two "annoying" features that clients face when they attempt to call for advice when its staff are too busy a persistent busy tone or being "chopped off" the line without an explanation.
Vodafone Australia today took its first steps outside of the mobile world, announcing a new converged communications bundle designed to provide small businesses with their total communications needs.
Much has been made of Telstra's decision to finally stop holding Australia to ransom, and to actually turn on the ADSL2+ equipment it has installed in what is apparently over 900 of its exchanges around the country.
So there I was, craving a pizza and dialling my local Domino's for a BBQ Meat Lover's special.
Have you received a telephone call from your bank asking to 'confirm' a recent transaction? How can you be sure it was actually your bank calling?
We all know that BlackBerry phones are touted as some of the best business devices out there. Here are six of our favourite applications for busy, on-the-go professionals.
Listen to audio recordings of conversations with real-life internet scammers in this guide to their history and recent activities.
BT, long considered a risk-taker in the telecommunications market, has laid a US$105 million bet to open its network to application developers in the hopes of creating innovative voice services. But will other phone companies take a similar gamble?
Kevin Mitnick has proven that the weakest link in any security system is the person holding the information.
It may have had its share of teething pains, but medical clinic chain Medi 7 has used its VoIP and open source Asterisk PABX rollout to improve call routing and slash thousands of dollars in telecommunications costs.
The iPhone 3GS is faster and we appreciate the new features and extended battery life, but call quality and 3G reception still need improvement.
We're not in love with the design and would have liked some additional features; however, the Google Android platform has the potential to make smartphones more personal and powerful.
There's simply no better phone at this price. Fast web access, solid construction and fantastic social networking make this a must-see phone.
Although there are some design quirks, the Samsung Omnia promises to be a solid alternative to Apple's iPhone.
Mobile professionals who need a powerful but sleek messaging-centric smartphone will be well-served by the Nokia E71; just be prepared to pay a price.
Google Chrome OS demonstration
Vice President of Product Marketing Sundar Pichai gives a virtual tour of Google's new operating system, Chrom… Watch it now
Malcolm Turnbull's ghost twitterer
At the Sydney Media140 conference several weeks ago, Opposition Leader Malcolm Turnbull admitted he doesn't pe… Watch it now
Surf the Net like it's 1991 with Gopher
The old Gopher protocol is not dead. In fact, it even has Twitter! Here's how to access it.… Watch it now
Having problems with complex data center? Simplify your data center now.
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Cyberwar: What is it good for?
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