News (3051)

  • Fire warning system ready to ring

    A national telephone warning system to alert people to a bushfire emergency will begin operating next week.

  • Academic claims NSW Health censorship

    A professor at the University of Sydney who wrote a scathing essay about NSW Health's implementation of a Cerner system within emergency departments has accused the government of pressuring his institution to take the essay down, which it did, if only temporarily.

  • NSW govt in massive ERP consolidation

    The NSW Department of Services, Technology and Administration (formerly the Department of Commerce) is currently engaged in a plan to consolidate the State Government's numerous enterprise resource planning (ERP) software platforms into one shared service, according to HP.

  • Microsoft PDC 2009: Photos

    Microsoft's Professional Developer Conference 2009, held at the Los Angeles Convention Centre, was the host to around 5000 developers from around the globe.

  • Telstra reveals Canberra security centre

    Telstra announced today a new ASIO accredited security operations centre in Canberra to provide managed security services.

Blogs (63)

  • Read the blog post - Phil Dobbie

    Can the Telco Reform Act be win-win?

    In the second of our two programs looking at the Senate Inquiry into the Telecommunications Legislation Amendment Bill, we hear from shareholders, bureaucrats and industry groups.

  • Read the blog post - David Braue

    Bluff called, can Conroy still tame Telstra?

    How well Stephen Conroy handles Telstra's challenge will determine whether we're hurtling towards a great new era in telecommunications, or fated to even more years stuck in the grip of Telstra's well-entrenched market position.

  • Read the blog post - Phil Dobbie

    Where next for telco number three?

    What's next for AAPT? Australia's number three telco refused to join Twisted Wire this week, so we decided to cover them anyway, guerrilla-style.

  • Read the blog post - Juha Saarinen

    Telecom NZ pushes its luck too far

    Smack down: it seems the Independent Oversight Group (IOG) set up to keep an eye on Telecom NZ's regulatory undertakings as part of the operational separation of its business takes its task seriously.

  • Read the blog post - Suzanne Tindal

    SA watch out: Robots on the way

    What do you do when you want to replace men with intelligent robots for dangerous surveillance missions?

Features and Case Studies (686)

  • The war on file sharing hits Australia

    Cover the windows, stay indoors and bunker down the war on file sharing has reached Australian shores. Copyright owners have a fair claim to their content, but is it fair to saddle ISPs with the responsibility of policing their users? And should copyright enforcers be able to steal our privacy?

  • Pipe Networks sell-out an absolute travesty

    The proposed buyout of Pipe Networks by SP Telemedia is an absolute travesty for Australia's telecommunications industry and will be overwhelmingly negative for customers, Pipe Networks staff, shareholders and the industry as a whole.

  • Framed for child porn - by a PC virus

    Of all the sinister things that internet viruses do, this might be the worst: they can make people an unsuspecting collector of child pornography.

  • Raising the mid-market ICT bar

    There are as always exceptions, but most ICT vendors are simply not doing the right thing by the thousands of SME customers in Australia and New Zealand.

  • Exetel boss bets against NBN and Quigley

    Boss of internet service provider Exetel, John Linton, says the National Broadband Network should be handed to the only company that can build it Telstra and he's not impressed by NBN Co chief Mike Quigley.

Videos (5)

  • T-Visionarium: Is 8000 pixels something to be scoffed at?

    Most people who visit the T-Visionarium at UNSW's iCinema centre are gob smacked by the experience, but some leave disappointed after finding out there are only 8,000 pixels.

  • LinkedIn: Lloyd Taylor, VP of Technical Operations

    Lloyd Taylor, vice president of technical operations at LinkedIn talks about facilitating online communications between its 17 million business professionals. He also discusses his past experience building and scaling data centres at Google and how it differs from his new role.

  • Desktop and datacentre energy management

    Most PCs are equipped with power management functions, but people turn them off. Turn them on, says Simon Mingay, research VP, Gartner. Savings can be achieved in datacentres also. Most companies run test and development centres constantly, but some are changing their ways.

  • Motion: touchpad launch

    Electronic government took centre stage on the second day of CeBIT Australia 2007 in Sydney, with Ann Steward, chief information officer for the Australian government and special minister of state Gary Nairn addressing a full house. Extras: video and photo gallery.

  • CeBIT: Day Two Wrap

    Electronic government took centre stage on the second day of CeBIT Australia 2007 in Sydney, with Ann Steward, chief information officer for the Australian government and special minister of state Gary Nairn addressing a full house. Extras: video and photo gallery.

Reviews (486)

  • Nokia E72

    Business users looking for a competent, no-nonsense smartphone will like the E72 for its breadth of features and stylish design.

  • The best endpoint security suite is...

    Wondering which endpoint security suite keeps your clients the most protected? Enex TestLab racks them all up and puts them through their paces.

  • Lenovo ThinkPad X200

    It lacks some basic features you may require touch pad, optical drive but the 12.1-inch ThinkPad X200 offers strong performance and the longest battery life we've seen.

  • ViewSonic VX2433wm

    ViewSonic VX2433wm is a low-priced monitor with acceptable performance for everyday tasks.

  • Dell ST2310

    The ST2310 has a low price and is good for everyday tasks, but it lacks some of the extra features included with similarly priced displays.

Create an e-mail alert for "call centres"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
call centres


Frequency: *

Filter Tags

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

  • Suzanne Tindal Sick of broken tender sites
    Some of the state governments desperately need to invest in more user-friendly tender sites so that looking for information on government tenders doesn't have to be a game of blind man's bluff.
  • Array Cyberwar: What is it good for?
    In this week's episode, Cyberwar. What is Australia's place in the world of digital warfare? What are the implications for the NBN?
  • Array Is wholesale-only backhaul just a pipedream?
    The potential acquisition of Pipe Networks by SP Telemedia has raised the question about whether vertically integrated backhaul providers will mean higher wholesale prices for ISP customers.
  • More blogs »

Back to top

Featured