Call centres today are no longer just about answering telephone calls, said an IDC report released recently.
AOL is formally pulling the plug on its historic Web browser and is advising its users to adopt AOL spinoff Mozilla Foundation's Firefox instead.
Microsoft has come back down from the clouds and fleshed out the technical details of its online services strategy which will change the nature of its relationship with its customers.
Cisco Systems announced on Tuesday that it is in the process of acquiring file storage management solutions company NeoPath Networks.
Microsoft today launched its long awaited Windows XP Media Center Edition 2005, which is designed to converge the home entertainment centre into a single software program.
If you're heading to the Beijing Olympics to cut deals, schmooze and booze, don't leave your laptop and mobile with your hosts for a second and watch your gadgets very, very carefully. Of course, it might cost you a deal because you're acting weird, but your data will be safe.
At Telstra's launch of its ADSL2+ services, the telco trotted out celebrities left right and centre to get the press excited.
Australia's second budget airline knew it had to keep customer support costs low to remain viable.
Mozilla Firefox 2 is a winner, beating Microsoft Internet Explorer 7 on security, features, and overall cool factor.
Security weaknesses in Microsoft's server and browser software are taking their toll on Australian Internet banking sites.
Business sites that foster community trust, such as eBay, may serve as template for tomorrow's online campaigns, experts say.
A worm that takes advantage of what some security experts describe as the most widespread Windows flaw ever has started spreading, while new analysis has uncovered a time bomb in the worm's code poised to unleash a furious denial of service attack at Microsoft itself.
Here are ten of the guilty parties who try to do the impossible: to make us hate the internet and wish it had never been invented -- and who very nearly succeed.
McAfee Internet Security 2008 trounces Norton Internet Security 2008, offering a better designed product with more security tools.
Despite the interface redesign, the McAfee Internet Security Suite 2007 feels like a grab bag of security and system performance tools. It'll keep your PC safe, but we think there are other products on the market that do so with greater ease.
McAfee Total Protection 2007 does what it says on the label -- it protects your PC from all sorts of nasty attacks, albeit at a fairly high cost to your system performance, especially on older PCs.
With McAfee Wireless Protection, McAfee enhances last year's stand-alone wireless protection application with a few new features, however much of what you can do with McAfee Wireless Protection is available for free with Windows XP.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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