Call centres today are no longer just about answering telephone calls, said an IDC report released recently.
Co-operation between Microsoft and the developers of the open source Samba protocol is going much better since a landmark settlement in December, according to the software's original developer.
This week at Sun's JavaOne conference,the company introduced JavaFX, a rich Internet application environment set to compete with Adobe Systems' AIR and Microsoft's Silverlight.
When Microsoft's Brian Goldfarb talks about Silverlight, he is usually having one of two types of conversations.
With plans for the near-future already well under control, Intel is looking further ahead to a low-powered chipset design.
Like the engineers that sat down on day one with an empty blackboard and a mission to get man to the moon and back, building the NBN from the ground up is a daunting and complex opportunity that will present more than its share of challenges.
Spending time hanging out in Second Life has convinced me of one thing: very few real-world processes benefit from being replicated by a bunch of avatars -- and that goes doubly for storage.
Get ready for virtual worlds that bear an uncanny resemblance to your favourite Google Earth locations.
When Microsoft was slow to fix a Windows flaw, Russian developer Ilfak Guilanov took matters into his own hands. He explains why he wrote a patch that drew rare backing from antivirus companies.
Sun tries to quell dissension among Java backers while fending off Microsoft. Is Sun really losing control of the Java franchise? Additional reading: Sun: Open-source Java will happen
Open source is actually anti-industry, and protecting it is not in Australia's interests, says one industry observer. Additional reading: Why one Norwegian city switched to Linux
Microsoft is expected to issue the second release candidate for Windows .Net Server 2003, as the product slowly advances toward its scheduled April release date.
Robot development takes center stage.
It's a possible fix for the reams and reams of paper that are printed, used briefly, and then tossed everyday. ZDNet correspondent Sumi Das takes us inside the Palo Alto Research Center where scientists are developing a way to print an image that disappears, allowing the paper to be used dozens of times.
Blade servers were once the saviours of the datacentre. Expandability was king. But do blade servers still make sense today? We find out if they're still worth it.
We've tested plenty of printers at CNET, but very few have frustrated us as much as the Brother DCP-165C multifunction has. The counter-intuitive set-up, bland design, deplorable print quality and crawling output speeds earn this printer a double thumbs down.
Apple iTunes 8 is the industry standard for multimedia jukebox software and despite the need for a UI overhaul and some liposuction to remove the bloat, iTunes is a solid choice that most users will enjoy.
HTC's Shift is yet another UMPC and another white elephant to add to the pile. By trying to be everything to everyone, the Shift succeeds at being nothing to anyone.
With a mass of storage and a large breadth of features, the M70SA from ASUS is a solid performer and a decent media centre/desktop replacement to boot.
Telstra shareholders fear break up
What do Telstra shareholders think of the telco's new CEO David Thodey? And would they support the government'… Watch it now
The Change Program changes its Agenda
What happens when you change the agenda of the ATO's Change Program, or program in some changes to the Agenda?… Watch it now
Microsoft's Tracey Fellows on Windows 7
After the launch of Windows 7 last week, ZDNet.com.au spoke briefly with Microsoft Australia and New Zealand M… Watch it now
Having problems with complex data center? Simplify your data center now.
Has New Zealand's smiling assassin delivered?
The long-awaited separation of Telstra
Google open-sources JavaScript tools
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