News (6)

  • Melbourne Uni touts VoIP security application

    The University of Melbourne is hoping to commercialise an internally developed security application that is designed to protect Voice Over Internet Protocol (VoIP) networks from attack.

  • Intel dials up Skype support

    Intel is investing in VoIP giant Skype to make sure the company's software products are streamlined for Intel's next generation of dual-core processors.

  • Calling common sense

    VoIP benefits are evident to those who take it up, so why are large companies so slow to give it credit?

  • Juniper acquires IP telephony gear start-up

    Juniper Networks announced on Tuesday that it plans to buy startup Kagoor Networks for US$67.5 million in cash to expand its portfolio of carrier products.

  • Skype makes enterprise inroads

    The Internet telephony software Skype has found its way into the business world, as corporate road warriors and remote workers use it to reduce long-distance and mobile phone costs.

Features and Case Studies (3)

  • Checklist for VoIP evaluation

    Are you ready to roll out Voice over IP? This article provides you with an overview of VoIP basics and some starting points for evaluating your company's needs. Additional reading: VoIP Resource Centre

  • Intel dials up Skype support

    Intel is investing in VoIP giant Skype to make sure the company's software products are streamlined for Intel's next generation of dual-core processors.

  • What's new in the contact centre?

    What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?

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