A mix of low-cost nearshore and offshore locations is the best way to drive maximum profit from outsourcing call centre work, according to a new report.
The amount that companies spend on farming out business tasks to foreign lands will jump 38 percent this year, according to a new study from market research company Gartner.
Outsourcing will continue to be the catalyst for growth in the IT sector as it's popularity continues with companies of all sizes, said US research analysis firm Gartner.
The backlash against India caused by outsourcing will fade away in two years, according to analysts from IT market research firm Gartner.
The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.
Your job is being outsourced ... what should you do next? Here are some options to consider. Additional reading: About to be outsourced? Top 5 signs
The amount that companies spend on farming out business tasks to foreign lands will jump 38 percent this year, according to a new study from market research company Gartner.
Wholesale outsourcing has fallen out of fashion in recent years, and organisations are now becoming smarter about how far they go outsourcing partners.
The practice of outsourcing will undergo a dramatic transformation over the next ten years, according to Gartner analyst Rolf Jester, who adds that offshore outsourcing will just be one of many adjustments.
The Indian outsourcing boom is slowing, with an influx of cut-price competition shrinking margins, lowering bottom lines and raising concerns about an apparently inevitable shakeout, says one research firm.
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