Complaints against the telecommunications industry rose a whopping 54 per cent in the 2008/09 financial year, prompting the industry ombudsman to issue a warning to business and consumers.
We get the goss from Oracle Australia and New Zealand chieftain Ian White on the sidelines of the technology giant's gargantuan OpenWorld confab in the United States last week.
Harris Farm's 25-year-old in-store integrated retailing system was "creaking at the joints", it said this week, prompting the grocery chain to modernise, moving to a newer Microsoft platform to manage its whole supply chain.
Half of Avaya's 160 Australian staff have voluntarily accepted a week's unpaid leave to be spread over the coming year, according to recently appointed managing director Rob Wells.
Sydney Water has gone to market for a provider to carry out program and project delivery services for its information management and business intelligence programs.
Plans by the Australian Tax Office to track the purchase and sale of investment properties might make a few money-minded Australians nervous, but they represent a potential bonanza for storage vendors and business intelligence firms.
New research suggests that IT managers aren't spending a lot of time stressing over their storage systems, but a little reflection suggests that they probably should be.
What do you need to do to get a bunch of Microsoft-obsessed geeks really excited?
While elements of Microsoft's Office suite have been in use for more than 20 years, the company now appears unpleasantly convinced that nobody really has any idea how to use the product.
Many Web 2.0 technologies and functions fall under the umbrella of KM: wikis for collaboration; tagging and "folksonomy", which is known to the fuddy-duddies as taxonomy; and blogging, which behind the firewall would otherwise be known as intranet publishing.
There are large conferences, and then there is Oracle OpenWorld. A mega-conference that sees over 40,000 attendees descend on San Francisco.
As Microsoft unveils the next version of its flagship Office suite, we ask: is it revolution or evolution?
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
What Gershon proposes is nothing more or less than a wide-scale, transformational change program. These unfortunately, rarely meet with complete success.
What will 2009 hold for Australia's ICT industry? We asked dozens of local leaders for their predictions; and this is what they came up with.
At the Gartner Symposium/ITExpo 2009 in Orlando, Fla., Peter Sondergaard, a senior vice president of research at Gartner, says 2009 was the worst spending cycle ever. He adds that Silicon Valley will no longer be in charge of the rebound and emerging regions will drive IT spending and how it's deployed.
At Apple's official launch of the iPhone software development kit, Chuck Dietrich, Salesforce.com vice president of mobile, demos new business software on the device. The tools let sales representatives manage applications such as analytics and business intelligence tools on the go. The Apple event took place at company headquarters in California.
What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.
The new Crystal Vision product line combines technology from Crystal Reports, Crystal Xcelsius and Business Objects' Live Office -- aimed at the mid-market segment in Australia.
SQL Server 2005 has finally hit the market and brought with it significant new features and changes from previous versions. We'll explain the various editions of SQL Server 2005 take a look at the new management console.
Collaboration, records management, and workflow are just some of the features in current electronic document management software. We examine your options.
Ever wondered why your portable device's battery doesn't last longer? We explain the technology behind battery power, and provide tips on how to maximise it.
Microsoft Office 2010 beta
The beta for Microsoft Office 2010 is here and we've had a chance to check out the latest version. Though the … Watch it now
Ben Forta: All about Adobe
Take one ColdFusion veteran and mix in a healthy dose of prolific book writing, and chances are you will end u… Watch it now
Google CEO Eric Schmidt
Google's chief sits down for an extremely rare, wide-ranging interview and discusses Google's two operating sy… Watch it now
Having problems with complex data center? Simplify your data center now.
IT: Govt's cost-cutting bitch
Can complaints on mobile content be cut?
NZ farmers: Bleating about broadband
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