News (47)

  • Business intelligence lies beyond IT: Dresner

    "Business intelligence" has been perverted over time by vendors trying to find new ways to market their products, according to the man who coined the term.

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

  • Feeling SASsy?

    In an era when the much-coveted IPO takes companies from rags to riches and back again in the blink of an eye, SAS Institute is an anomaly. In 24 years of operation, the business intelligence company has an unbroken record of double-digit growth, and while others announce massive layoffs, SAS is in hiring mode, recently picking up about 200 new sales employees.

  • Business Objects and SAP plan Australian blitz

    The local division of business intelligence vendor Business Objects has outlined ambitious goals for the Australian market as it settles into its new relationship with parent SAP.

  • Data cemeteries impede business intelligence use

    Industry analysts are falling over themselves to highlight 2005 as the year when business intelligence hits the mainstream. But those looking to implement business intelligence solutions may find their efforts hampered by vast silos of generally incorrect data.

Features and Case Studies (26)

  • Higher intelligence

    Business Intelligence software gives managers the tools to draw from many data sources and take a snapshot view of their company's performance. Why are BI vendors defying the industry trend and continuing their stellar growth?

  • Battling business data overload

    Despite enormous investments, many companies are still struggling to simply find ways to deal with data overload. The fact is, they haven't even begun to tap into the information.

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • Siebel lets software become a service

    The firm is embracing the rental model as customers increasingly demand more sophisticated ways to pay. Additional reading: Six CRM packages tested

  • Siebel jumps into software rental market

    NEW YORK--Renting somebody else's computing systems to run corporate software is increasingly popular, and Siebel Systems is adjusting to the new reality.

Reviews (4)

  • The best CRM suite is...

    What's the best customer relationship management suite? We put six of the top vendors to the test to find out in our no holds barred face-off.

  • New Office beta all set to launch

    Microsoft plans to officially launch Office 2003 Beta 2 on Monday, a release that will include a public preview available to several hundred thousand beta testers and businesses, said sources.

  • Reviews news: CeBIT calamities

    Everything's on display at CeBIT, but what's actually new?

  • Reviews news: A storage symphony

    "I wasn't looking, what did I miss?" We've all said it. Even the best of us. That's why ZDNet Australia has decided to let you in on what's happened during the week in new product releases.

Create an e-mail alert for "crm"
ZDNet Australia Alerts is an e-mail alert service which provides personalised news, features and reviews to readers’ inbox on an hourly, daily and weekly basis.
Alert:
crm


Frequency: *

Filter Tags

Latest Videos

Sponsored content

Power Centre - Content from our premier sponsors

Blogs

Back to top

Featured