Emerging telco Gotalk launched the second phase of its VoIP service yesterday, prompting what it believes will be the beginning of a "price war" in the Australian market.
Videoconferencing is an increasingly popular way for enterprises to keep in contact, but connecting systems together still presents some challenges.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
Ribbit on Monday announced details of its Web-based telephony business, which includes a developer platform and plans for a voice service for consumers next year.
The vision of the future BT portrayed this week at an Australian conference was so far removed from how Telstra's David Quilty has described the British telco that I wonder if they were talking about the same UK.
With all the excitement over the iPhone, few people have noticed that 1 July was the 11th anniversary of the deregulation of Australia's telecommunications market.
The mobile market in India, I recently learned, is racing towards 300 million -- and doing so at a rate of 8.77 million new subscribers per month, according to the latest government figures.
South Australia's Yorke Peninsula with just 11,780 people spread across 5,834 square kilometres, is known more for its rugged natural beauty than its technological prowess. But now that Internode has brought broadband to the entire peninsula, the area has become a very important part of Australia's telegeography.
It has been a busy year in telecoms, whether because of the increasingly bitter relationship between Telstra and the government; the awarding of the contentious but (finally) progressive broadband contract to OPEL; the pivotal election that led to a change of government; or the move of 3G mobile technology into the mainstream at last.
Australian companies are showing a lot of interest in Voice over IP, yet not many projects are underway. We profile the companies that are ahead of the pack.
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
They promise low-cost connectivity that could make conventional, expensive WANs a thing of the past. But can roll-your-own Internet VPNs really deliver?
What new (and not-so-new) technologies are finding their way into contact centres, and how are they making things better?
How can you tell if your business is ready for Voice over IP? Also, who are the leading IP handset providers and systems integrators in Australia?
It seemed to be an obvious recipe: take two popular emerging technologies and stir vigorously. But the end result isn't to everyone's taste.
Fonality's trixbox is an ISDN and traditional POTS-style telephony system based on the open source Asterisk software, and comes with dedicated hardware eliminating compatibility issues. We found trixbox to be competitively priced and easy to set up.
By being very easy to configure and manage, the 3CX Phone System for Windows scores well on functionality and is compatible with most SIP handsets, gateways and services. However scalability could be an issue for larger organisations.
Whether you plan to use Skype or not, the Skypephone is a full-featured budget priced phone and value for money if you don't break it first.
An impressive set-up well worth the consideration for any small office looking to bring their telephony systems into the 21st century.
History of British PCs
The cash-strapped UK National Museum of Computing is home to an exhibition of the evolution of British PCs.… Watch it now
In this exclusive video interview, Optus chief information officer Lawrie Turner speaks to ZDNet.com.au about being the IT head for Australia's number two telco.
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