News (32)

  • Sage takes path towards Web 2.0 connected CRM

    Sage has announced a strategy revamp which it hopes will take the CRM debate beyond hosted-versus-on-demand.

  • Oracle fuses CRM with OpenSocial, BlackBerry

    Oracle hopes its customers will combine the company's latest On Demand CRM solution with social networking sites to close more deals. It also announced support for the BlackBerry and iPhone.

  • Sage makes bold SME play

    Financial software giant Sage has announced aggressive plans to make an impact on the Australian small and medium enterprise market.

  • PeopleSoft project's people issues

    Reinsurer Aon Australia has overcome a myriad of people issues during one of the first deployments of PeopleSoft's new human resources payroll software.

  • Australian businesses call for IM bug fix

    Anti-virus vendors have heeded a call from Australian businesses and are moving to close what independent analysts confirm is a yawning gap in corporate firewalls created by instant messaging products.

Features and Case Studies (12)

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • Raising the mid-market ICT bar

    There are as always exceptions, but most ICT vendors are simply not doing the right thing by the thousands of SME customers in Australia and New Zealand.

  • Oracle/BEA: 12 months on

    In the heady days of January 2008, database maker Oracle had finally captured the prize that it had been courting for many months, BEA, and in an instant became the largest middleware player in the market. But are the real results yet to appear?

  • IT pros: Where will you be in five years?

    When you start your first job, it's often hard to imagine what your career is going to look like 10 years down the line. Australia's IT professionals offer some tips for keeping your career goals on track.

Reviews (11)

  • ACT! by Sage 2009

    Small businesses seeking robust, powerful and affordable CRM software will find that ACT! by Sage 2009 fits the bill perfectly.

  • Contact management packages reviewed

    We look at which product can help improve customer satisfaction.

  • Actinic Business v7

    Actinic Business v7 is a scaleable out-of-the-box e-commerce solution that allows both individuals and companies to start selling online.

  • Six CRM packages tested

    CRM packages are everywhere these days. Which one is right for your organisation?

  • Sony sage looks into the future and sees...

    Commentary: Sony's Nobutoshi Kihara helped invent the transistor radio, the VCR, and the digital camera. Asked what will be big next, he replied, "Memory." What does that mean?

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