News (1080)

  • Megadeals going the way of the dinosaurs

    Companies are shying away from outsourcing 'megadeals' in favour of spreading smaller contracts between several suppliers.

  • IBM targets Japanese companies' processes

    IBM is targeting business process outsourcing opportunities in the lucrative Japanese market through a new centre in Brisbane officially launched today.

  • India's TCS continues hiring spree

    Expect 30,000 job vacancies at Tata Consultancy Services over the next 12 months.

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Love me tender

    Tendering is an expensive, complex, and lengthy process. Here's how to make it easier.

Blogs (7)

  • Read the blog post - Steven Deare

    Protecting local jobs

    Satyam Computer Services has taken a big step towards dispelling fears that foreigners will eventually takeover Australia's IT industry.

  • Read the blog post - Steven Deare

    Analysing the analysts

    Analyst group Gartner has been prominent on the conference front of late, cranking up its talk-fests in Sydney around outsourcing, application integration, data centres, and security. Technology managers come from far and wide for the events, but are they worthwhile?

  • Read the blog post - Juha Saarinen

    Land of the long white cloud computing

    Cloud Computing not for New Zealand?

  • Read the blog post - Liam Tung

    Should security clearances be outsourced?

    Everything from cleaning to IT development work is outsourced by governments these days, but should security clearance processes, which dictate what access a person has to government information systems, be included in that bundle?

  • Read the blog post - Renai LeMay

    Australian Govt funds IT start-ups

    This week Australia's Federal Government announced it had allocated $3.6 million in funding to 57 local research projects so that they could be commercialised, with many of them being web or IT-related start-ups.

Features and Case Studies (373)

  • Mail's in ... for outsourcing

    Due to a huge increase in e-mail volume, IT managers have to spend more time dealing with the problems of spam, viruses, storage, and archiving. Should inboxes be outsourced instead?

  • Minding the back end

    Business process outsourcing (BPO) is on the rise, with traditional IT services companies moving into this space. ZDNet Australia looks at what is happening in this emerging market.

  • Palming off payroll

    Upsetting employees by botching their payroll is bad for morale, staff relations, and unprofessional. Would outsourcing this function be detrimental to your business?

  • BPO: Save money or fix your processes?

    Business process outsourcing has much in common with its smaller sibling IT outsourcing, but there are still some lessons to be learned.

  • Should storage be outsourced?

    As storage volumes escalate, companies are weighing up the risks and benefits of outsourcing storage. Additional reading: Seven deadly sins of data warehouse development

Videos (1)

  • Wotif: Paul Young, CIO

    Wotif is one of the most popular online marketplaces for last-minute hotel accommodation in Australia and New Zealand. In this interview, the company's CIO Paul Young talks about some of the important technical and business decisions he has made in order to successfully manage the infrastructure of a rapidly growing Web 2.0 company.

Reviews (26)

  • Surrendering security

    Would you put the security of your company into someone else's hands? ZDNet Australia finds out what benefits and peace of mind a managed service can provide.

  • Worm out of virus management

    Antivirus management is complex, time consuming, and absolutely essential. Handing it over to a service provider could prove to be the easiest,"and safest,"option.

  • Salesforce.com Spring '04

    Salesforce.com's service is a good solution for co-ordinating any business's sales efforts.

  • Watching the detection

    They may not be perfect, but intrusion detection systems should be a part of your enterprise security arsenal.

  • Making the upgrade

    You've got a lot invested in that current infrastructure, but there are those who are telling you it's time to upgrade. When is really the right time?

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