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  • Analysis: Enterprise IM a tough sell

    Converting free consumer products into paid services tailored to a business clientele can be harder than it looks.

  • How to stop SPIM abuse

    Abuse of IM can cripple workforce productivity, and even more serious is SPIM -- spam sent through instant messaging -- which is growing like a virus.

  • Instant messaging for business

    The ease and convenience of instant messaging has made it popular with users. But is instant messaging a curse or a boon for the office environment?

  • IM compatibility closer to reality

    The Internet's governing technical body gives a stamp of approval to a group intent on creating an open standard for instant messaging.

  • IM: From fad to big business and beyond

    Instant Messaging is a phenomenon which evolved from kids chatting to corporate execs dealing with members of the board. But where to now?

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